Shelly

Who is Shelly?

Shelly is an affordable wireless control and monitoring solution suitable for projects where wiring is impractical.  Shelly is capable of controlling lighting, shading, HVAC, energy monitoring and load control, and much more. 

What's available from Shelly and how do I purchase?

To get an overview of the range of Shelly products and what’s possible with them please see Shelly’s website. You can create and save baskets of Shelly products HERE and then order them online when you’re ready. 

To offer you the best possible pricing we have chosen to implement a self-service model utilising the comprehensive documentation and support provided by Shelly. 

We recommend ordering in pack quantities to take advantage of a 10% discount off the single unit price. 
Given the very low cost of the hardware, we recommend ordering spares of every device required for a project to avoid the potential frustration and costs of having to return to site in the unlikely event that a device is faulty out of the box.  
Having a spare can also help you quickly establish if there is a product fault. 

Shelly training & technical support

To learn more about the Shelly products for your projects and how to install and use them visit the Shelly Knowledge Base with details of all Shelly products (Shelly Devices, Installation guides, Application Guide, Web interface guides and more). Shelly also have many videos on their YouTube Channel.

If you would like to learn about how to work with scripting for more complex implementations, Shelly offers a Basic and Advanced course. 

Should you require technical support, please visit the Shelly Customer Support page. If after checking the Knowledge Base and FAQ’s you require further assistance, you can create a support ticket here. 

Ivory Egg does not provide technical support for Shelly products by phone or video call.   

If a Shelly product bought from Ivory Egg NZ is not working correctly and you need a replacement, please forward full details of your support ticket with Shelly (Shelly FAQs & Support Ticket Portal) along with your invoice number to support@ivoryegg.co.nz  

We will normally reply within one working day.