Intesis 700 Series Water: one gateway, every heat pump brand

Not long after Intesis brought the 700 Series platform to air conditioning integration, the same idea has landed on the heat pump side. Meet the 700 Series Water, built around the new IN790ATW gateway, a multibrand solution for bringing air to water heat pumps into BACnet, KNX or Modbus building management systems.

Anyone who has worked with air to water heat pumps on a commercial or high end residential project knows the pain point: every manufacturer has its own protocol, its own signal set, and usually its own dedicated gateway. That means shelves full of single brand boxes, and a configuration process that has to be relearned every time the heat pump brand changes. The 700 Series Water is Intesis's answer to that problem, following the same philosophy that made the Air series popular: one hardware platform, configured through Intesis MAPS, that adapts to the heat pump on site rather than the other way around.

What the gateway actually does

At its core, the IN790ATW gives full monitoring and control of air to water heat pumps from a BMS, with signals specific to domestic hot water and climatization rather than generic point mapping. That distinction matters for heat pumps, since installers need visibility over things like flow temperature, DHW setpoints and operating mode, not just an on and off switch.

Depending on the model and manufacturer, features include:

• Preconfigured templates that remove manual point mapping and cut engineering time
• Specific signals for manufacturer accessories, such as pool heating, 4 pipe cooling, photovoltaic integration and multi climate control
• Customisable extra signals for projects that need something outside the standard template
• Support for multiple heat pump units per gateway, including mixed models and mixed energy sources (air source and ground source) on some variants
• Error and runtime monitoring to catch issues before they cause downtime

Broad brand compatibility

This is where the multibrand promise really shows. The 700 Series Water range already covers Daikin, Mitsubishi Electric, Samsung, LG, Atlantic, Baxi, Carrier, Ferroli, Gree, Haier, Midea, Mitsubishi Heavy Industries, NIBE, Panasonic, Stiebel Eltron and Hitachi, with gateways developed and tested directly alongside the manufacturers rather than reverse engineered. Depending on the brand, integrators can choose between BACnet, KNX or Modbus on the building management side, so the gateway slots into whichever system is already running on site.

NIBE joins the lineup

One of the latest additions to the 700 Series Water family is NIBE, and it is a good example of what the platform can do. The NIBE gateway supports up to five heat pump units per device, including a mix of models and both air source and ground source systems, with up to 100 points available over KNX or BACnet. It comes with preconfigured templates for NIBE's own accessories, so pool heating, 4 pipe cooling and multi climate setups can be brought in without custom engineering, and it carries UL and BTL certification for use in professional automation projects.

Why it matters for installers

Heat pumps are only becoming more common in new builds and retrofits across Australia and New Zealand, and clients increasingly expect them to sit inside the same smart building or home automation system as lighting, HVAC and energy monitoring. The 700 Series Water means installers no longer need to source and learn a different gateway for every heat pump brand on a job. One platform, configured through MAPS, covers the vast majority of what is likely to turn up on site.

If you are speccing a project with an air to water heat pump and want to check compatibility or licensing options for the 700 Series Water, get in touch with the Ivory Egg team and we can help you find the right configuration.